Privacy Policy
Palacios Community Hub
Effective Date: October 8, 2026
Palacios Community Hub (“the Hub,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, www.palacioshub.org, contact our organization, register for programs or events, or make donations through our website.
Information We Collect
We may collect information that you voluntarily provide when interacting with our website, including:
Your name
Email address
Phone number
Mailing address
Information submitted through contact or inquiry forms
Program or event registration details
Donation information
Other information you choose to share with us
We may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited, and general website usage information.
Some programs may require additional personal information. When applicable, we may provide separate notices or consent forms explaining how that information will be handled.
How We Use Your Information
Information collected through our website may be used to:
Respond to questions, requests, or inquiries
Provide information about our programs and community services
Process event registrations and donations
Communicate important program or schedule updates
Share organizational news, events, and fundraising opportunities when appropriate
Improve website performance, accessibility, and visitor experience
Maintain the security and proper operation of our website
Meet applicable legal and administrative requirements
We use personal information only for legitimate organizational purposes and in accordance with applicable laws.
Donations and Payment Processing
Palacios Community Hub uses Square, a third-party payment processing service, to securely process online donations.
When you make a donation, Square may collect information such as your name, contact details, billing information, and payment information necessary to complete the transaction.
Payment information is processed through Square’s secure payment systems. Palacios Community Hub does not directly store complete credit card numbers through its website.
Square handles payment information according to its own privacy and security practices.
For more information, please review Square’s Privacy Policy.
Cookies and Website Analytics
Our website uses Google Analytics to better understand how visitors interact with our website and to improve the experience we provide.
Google Analytics may collect information such as:
Pages visited and time spent on the website
General geographic location
Browser and device information
How visitors arrive at our website
Interactions with website content
Google Analytics uses cookies and similar technologies to collect and analyze website usage information.
This information helps us understand which pages and resources are most useful to visitors and identify opportunities to improve our website.
You can manage or disable cookies through your browser settings. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
For additional information, please review Google’s Privacy Policy.
Sharing of Information
Palacios Community Hub does not sell personal information collected through its website.
We may share limited information with trusted service providers when necessary to operate our website, process donations, manage registrations, deliver communications, or provide requested services.
Information may also be disclosed when required by law, to protect the rights and safety of individuals, or to respond to lawful requests from public authorities.
We seek to limit information sharing to what is reasonably necessary for the intended purpose.
Third-Party Websites and Services
Our website may contain links to external websites, including community partners, social media platforms, donation services, and other organizations.
These websites operate independently and may have their own privacy policies.
Palacios Community Hub is not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of any external websites they visit.
Protection of Personal Information
We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, disclosure, or alteration.
However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.
Visitors should avoid submitting highly sensitive personal, financial, or medical information through general website contact forms unless specifically instructed to use an approved secure method.
Children’s Privacy
Palacios Community Hub offers programs and services that support children and families.
Our general website is intended to provide information to the public and is not designed to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian consent.
If we become aware that personal information from a child under 13 has been collected through our general website without appropriate consent, we will take reasonable steps to address the situation in accordance with applicable law.
Parents or guardians with concerns may contact us using the information provided below.
Health and Sensitive Information
Some Palacios Community Hub programs involve health education, wellness resources, and community support services.
Information collected through our general website is not intended to replace secure medical or confidential service communication systems.
When programs require sensitive personal or health-related information, additional privacy procedures, notices, or consent requirements may apply.
Visitors should contact our staff directly for guidance on securely providing sensitive information.
Email Communications
If you provide your email address, we may use it to respond to your inquiries or send information related to programs, services, events, and organizational activities.
If you subscribe to optional promotional or fundraising communications, you may request to stop receiving those messages by following the unsubscribe instructions, when provided, or contacting us directly.
We may still send necessary communications related to services, registrations, or donations you have requested.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including program administration, communication, recordkeeping, and compliance with applicable legal requirements.
Retention periods may vary depending on the type of information and the services involved.
Your Privacy Choices
You may contact Palacios Community Hub to request information about the personal information you have provided through our website or to ask that it be corrected or deleted.
We will review and respond to such requests in accordance with applicable law and our recordkeeping obligations.
You may also adjust your browser settings to control cookies and other website tracking technologies.
Changes to This Privacy Policy
Palacios Community Hub may update this Privacy Policy periodically to reflect changes in website functionality, organizational practices, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
Contact Information
If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact:
Palacios Community Hub
Palacios Office:
1001 5th Street
Palacios, Texas 77465
Edna Office:
901 S. Wells
Edna, Texas 77957
Phone: (361) 972-9990
Email: info@palacioshub.org
Website: www.palacioshub.org